SHIPPING POLICY

SHIPPING COST:

FREE shipping is available on orders $400 HKD and up using SF Express Tracked Delivery or Courier drop off (on HK Island)

Otherwise, for orders less than $400 HKD Shipping rate starts from HK$30 using SF Express Tracked Delivery. 

We offer shipping to anywhere in Hong Kong. 

INTERNATIONAL SHIPPING:

We also offer shipping to USA and Canada. However, please contact us directly at munchkinsnacks@gmail.com or on Instagram at @munchkinsnacks for more information. Unfortunately, because we are a small business, we are not able to offer free shipping on international orders. 

PROCESSING TIME:

Our treats and chews are carefully dehydrated to maintain the finest quality- please anticipate 3-7 days for processing time.

MISSING PACKAGES:

We use SF Express and a local courier to ship and deliver our orders. Please contact your specific shipping carrier or us (if delivered by courier) for further instructions. Once the package has been shipped out, it is out of our control. However, if your package is delivered via our courier, you can contact us if you have not received your package on the designated day. However, if your package has been returned to sender, we will contact you to see how you would like to proceed. The customer will be responsible for the shipping/transportation cost.